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Privacy

This page explains what Frontierz stores from your conversations, who can read them, and which sharing options you control. It also explains when a conversation is linked to your account or another identifier.

What is stored

ItemStored
The conversation transcript (text of what was said)Yes
A summary of the conversationYes
Camera images you shared during the sessionNo, only used live
What you share from your screenNo, only while the session is live
Information the AI Fellow gathered and submitted to one of your organization's systemsYes, with the request and the response logged
Files you send during a sessionUsed during the active conversation; the transcript records that a file was sent
Practice feedback after an AI SimulationYes, with the conversation. Learning Path reports are listed on Progress Reports automatically. Standalone reports are listed there after you click Keep in Progress Reports
Text the AI Fellow shares with you in ChatYes, with the conversation transcript
Images the AI Fellow creates for youSaved as image files so they can be shown and downloaded. They do not appear in Previous chats
Whiteboard drawings and interactive widgetsNo, session-only

Camera and screen sharing are off by default. You decide whether to turn them on, and you can turn them off at any time. While the camera is on, the AI Fellow sees a snapshot only when you ask it to look. While you share your screen, the AI Fellow sees what you selected. That view is not kept after the session. The transcript remains.

A live conversation identified as AI in the call surface

Who can read your conversations

Conversation visibility depends on the type of AI Fellow you used:

  • Public AI Fellows. Conversations are anonymous by default. Administrators at your organization can read the transcript, but it is not attributed to you unless the link or the page that embeds the AI Fellow passes an identifier.
  • Private AI Fellows. You sign in to use a private AI Fellow, so the conversation is tied to your account. Administrators can see who held which conversation.
  • Learning Path sessions. The conversation is tied to your account because progress is tracked per user. Administrators can see your progress, your completed objectives, and the transcript of each session.

In every case, conversations stay inside your organization's Frontierz workspace. They are not visible to other organizations.

Private mode

When your administrator turns on Anonymize personal data for an AI Fellow, a model on your device replaces names, email addresses, phone numbers, addresses, and IDs with placeholders before the conversation is stored. In text chat, the AI Fellow sees only those placeholders. You still see the original details on your screen. A shield on a message means personal details in that turn were masked on your device.

This does not cover what you say out loud, files you send, your camera, or your screen. It catches most personal data, not every case.

The session shows Setting up private mode while it prepares, Private mode is on when masking is working, or Private mode is not working when it is not. If private mode is not working, typed messages are not sent and the conversation is not saved, but speech still reaches the AI provider. Select Try again.

Camera and screen sharing

Both are user-controlled and off by default. Turning them on requires an explicit click from you and your browser's permission. You select what to share through the browser's native dialog when sharing the screen, and you can stop sharing at any time. See Camera and screen sharing for the details.

Files sent during a session

When you drag a file into a session, the AI Fellow can use its contents in the current conversation. The file is not added to the AI Fellow's permanent reference material. The transcript records that a file was sent, using the file name. See Send files during a session.

Things you can ask your administrator

The specifics below depend on your organization's contract and configuration. If you need a precise answer, your administrator is the right person to ask:

  • Where Frontierz data is hosted (the region or country).
  • How long transcripts are retained before deletion.
  • What happens when you leave the organization.
  • Whether your organization has additional controls on top of the defaults described above.

The AI Fellow is identified as AI on the conversation screens, so you know what you are interacting with.