FrontierzDocs

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Sign in

Sign in to Frontierz using a link sent to your email address. With this method, you do not need a password: request a link whenever you need to sign in.

Some organizations also allow a password, a passkey, Microsoft, Google, or single sign-on. If those options appear on the sign-in screen, use the method your organization gave you. You can manage a password and a passkey later on Profile.

First sign-in

When your organization adds you, you receive an invitation email containing a link to Frontierz.

Open the invitation email and click the link.
The browser opens Frontierz at the page you were invited to. Most invitations land on Home, the start of a Learning Path, or directly on an AI Fellow.
Allow microphone access if your browser asks. The AI Fellow needs your microphone to hold a live voice conversation.

On a tablet or computer, the first visit to Home can start a short tour. Your AI Fellow walks through Home, Your Journey, and Help. Skip or finish it. It does not run again unless an administrator chooses Show Onboarding Again on your user page.

The invitation link is single-use. Once you have signed in through it, the same link will not sign you in again on a different device. Use the regular sign-in flow from then on.

The Frontierz sign-in screen with the email field

Returning sign-ins

After the first sign-in, you can come back to Frontierz the same way each time:

Open the Frontierz URL given to you by your organization.
Enter your email address.
Frontierz sends a sign-in link to that email. Open the email and click the link.
You are signed in.

The sign-in link expires after a short period for security. If the link no longer works, request a new one from the same screen.

If your account uses two-factor authentication, Frontierz then asks for the 6-digit code from your authenticator app. When you have a passkey, that screen also offers Use passkey. Can't use your app? opens a backup-code field. See Profile.

If you cannot find the sign-in email, check your spam folder. The sender address is the one your organization configured. Some organizations route Frontierz emails through a custom domain.

When this network is not allowed

If the page says Not Available From This Network, your organization only allows Frontierz from its own network. Connect to that network, for example through the company VPN, and select Try Again. The page shows the IP address Frontierz saw. If you are already on the approved network, ask the person who manages Frontierz.

Open Frontierz from your LMS

Some organizations place a Learning Path, session, or AI Fellow inside Canvas, Blackboard, Brightspace, Moodle, Cornerstone, or another LMS. In that case you start from the LMS link, not the invitation email. The LMS opens Frontierz at the item your instructor selected.

If you cannot open Frontierz from the LMS, the error page shows a reference such as FRZ-8K2Q. Share it with your administrator. If the message says you do not have a Frontierz account, ask them to check your access.

Sign out

Open the user menu at the bottom of the sidebar and select Log out. Closing the browser tab does not sign you out, so use Log out when you finish on a shared device.