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Knowledge Base

Add documents to the Knowledge Base to give an AI Fellow reference material for its conversations. Frontierz processes the files so the Fellow can search them and consult their contents when answering users.

Knowledge Base section showing uploaded documents

How the AI Fellow uses the documents

Once processing is complete, the AI Fellow can search across its Knowledge Base during a conversation. It can use a short matching section for a focused answer or consult the relevant document when more context is required. This helps it answer questions about exact figures, dates, policy wording, and other details that may not appear in the prepared document summary.

This capability is automatic for standalone AI Fellows and AI Simulations with completed Knowledge Base files. Administrators do not need to enable a separate setting. Searches stay within that AI Fellow's Knowledge Base and do not include files attached to another AI Fellow or to a Learning Path.

Files processed before this capability was introduced may still rely on their prepared summary. Re-upload a document if the AI Fellow must consult its full contents for detailed answers.

Knowledge Base step in the AI Fellow creation wizard

Supported file formats

  • PDF
  • Word (.docx, .doc)
  • PowerPoint (.pptx, .ppt)
  • Excel (.xlsx)
  • CSV (.csv)
  • Plain text (.txt)
  • Markdown (.md)
  • Raster images (.png, .jpg, .jpeg, .webp, .gif). SVG files are not supported.
  • Audio (.mp3, .wav, .m4a), automatically transcribed
  • Video (.mp4, .mov, .webm), automatically transcribed

Audio and video files are transcribed automatically. The resulting transcript is added to the AI Fellow reference material.

Upload documents

Open the AI Fellow editor.
Open Knowledge Base.
Click Upload, or drag and drop the files into the upload area.
Wait for processing to finish.
The AI Fellow can now reference any of these documents in its answers.

Limits and recommendations

Each AI Fellow holds a maximum of 20 documents in its Knowledge Base. The upload dialog displays the current per-file size limit. If more material is required, combine related documents into a single file before uploading.

Upload dialog or drag-and-drop zone

Recommendations:

  • Concise documents produce more reliable retrieval than long ones. Reduce each document to the sections most relevant to the AI Fellow's purpose.
  • After a file is Ready, Frontierz writes a short Description. You can edit it so the AI Fellow has a clearer cue for what the file contains (up to 500 characters). The field is locked while the file is still processing.
  • Processing starts after upload. Documents can be added or removed at any time. The AI Fellow shows Training while files process, then returns to the visibility you had selected. It uses the new material in future conversations once processing finishes.
  • An AI Fellow can use a substantial amount of reference material during a live session, but the 20-document cap is fixed, so keep files focused and easy to retrieve.

Knowledge Base files with auto-written Description after Ready